Welcome to Shirtlink (Betty J Shuman Store) — your trusted destination for unique, high-quality printed shirts. We are committed to making your shopping and delivery experience smooth, transparent, and reliable. Please review the details below to understand how we handle shipping, taxes, and order fulfillment.
Shipping Coverage
We currently provide shipping services within the United States only.
At this time, we do not offer international shipping. Orders placed from outside the U.S. will not be processed or shipped.
Ship From Location
All orders are packed and shipped from our main warehouse at:
312 Hidden Creek Cir, Warner Robins, GA 31088, USA
Order Processing Time
Orders are processed during standard business hours — Monday to Friday, 9:00 AM to 5:00 PM (EST), excluding weekends and U.S. federal holidays.
Please allow 1 to 2 business days for order verification, handling, and packaging before shipment.
Orders placed before 12:00 PM (EST) are typically processed the same business day, while those placed after 12:00 PM will begin processing on the next business day.
Order Cut-Off Time
Orders submitted after 12:00 PM (EST) are processed the next business day to ensure accurate and efficient fulfillment.
Estimated Delivery Time
After your order is processed and shipped, delivery usually takes 3 to 5 business days, depending on your location and the carrier’s schedule.
Please note that delivery times are estimates and may vary due to factors like carrier delays, weather conditions, or seasonal volume.
Shipping Fees
We are proud to offer Free Standard Shipping on all domestic U.S. orders.
There are no restocking fees or hidden charges — the price you see at checkout is the final amount you pay.
Tax and Duties
All applicable state and local sales taxes will be automatically calculated and displayed at checkout.
Since we only ship within the United States, no import duties or international tariffs apply to your order.
Customers are responsible for ensuring their state’s tax requirements are accurately reflected at the time of purchase.
Shipping Carriers
We partner with reliable and reputable carriers to ensure secure and timely delivery:
- USPS
- UPS
- FedEx
Carriers are selected automatically based on your location and the type of order.
Holiday Schedule
Our warehouse is closed on major U.S. holidays, including:
- New Year’s Day
- Independence Day
- Thanksgiving Day
- Christmas Day
Orders placed on or around these holidays will be processed on the next working day.
Lost or Damaged Items
In the unlikely event that your package is lost or arrives damaged:
- Contact us immediately with your order details.
- We will investigate the issue with the shipping carrier.
- A replacement or refund will be arranged once the claim is verified.
Please make sure your shipping address is correct before finalizing your order. Shirtlink cannot be held responsible for lost or undelivered packages due to incorrect or incomplete addresses.
Delivery Issues
If a delivery attempt fails:
- We will contact you to arrange a second delivery attempt at no additional cost.
- If the second attempt is unsuccessful, the package will return to our facility, and a full refund will be issued to your original payment method.
Order Tracking
Once your package has shipped, you will receive a confirmation message containing a tracking number.
This allows you to follow your package’s journey in real time through the carrier’s tracking system.
Shipping Restrictions
Please note that we cannot ship to:
- P.O. Boxes or APO/FPO addresses
- U.S. territories outside the continental states
Certain items may also have delivery restrictions due to regional regulations or material handling limitations.
Pre-Orders & Made-to-Order Items
Some specialty items may be available on a pre-order or made-to-order basis.
These items require additional preparation time, and estimated shipping dates will be clearly communicated prior to dispatch.
Contact & Support
For any questions related to shipping, taxes, or order status, our support team is happy to assist you.
Trade Name: Shirtlink
Phone: +1 (747)-463-9716
Address: 312 Hidden Creek Cir, Warner Robins, GA 31088, USA
Office Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)